Research & resources


User centred design process
ActiveStandards ranked as “excellent” in a new benchmark against the internationally recognized standard for user-centered design - ISO 9241-210 . Nicola Thompson, Lead UX Designer on the ActiveStandards Digital Quality Management platform, lifts the hood on our pioneering user-centered design program. About the ISO 9241-210 This summer, ActiveStandards became the first company ever to be systematically reviewed against the recognized international standard for best practices in user-centered design. The
J. Boye ActiveStandards evaluation report
J. Boye vendor evaluation reports provide an unbiased, accessible and easy-to-use tool to evaluate whether a technology
Digital Governance Masterclass With Lisa Welchman and Kristina Podnar
Full-day, intensive masterclass with Lisa Welchman & Kristina Podnar Many organizations have been operating online for 20 years and still don’t know who is really “in charge” of their online presence. That lack of clarity often slows the pace of
Cover image of Forrester report
This report outlines the key elements of a digital customer experience strategy, where it derives from, and how firms can get